Shipping policy
Shipping Policy
At Nivaaj.com, we are committed to delivering a seamless and reliable shopping experience. Please review our shipping policy below for full details on order processing and delivery.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation notification with tracking details.
Delivery Time frames
Estimated delivery timelines are as follows:
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Standard Shipping: 5–10 business days
Delivery times may vary depending on your location and external courier factors.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location. From time to time, Nivaaj.com may offer complimentary shipping on selected orders or promotional campaigns.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation via email. Please allow up to 48 hours for tracking updates to become active. In some cases, tracking may be limited depending on the courier service used.
If you do not receive tracking details or need assistance, our support team will be happy to help.
Delivery Delays
While we strive to meet all estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including courier disruptions, customs processing, or adverse weather conditions. We appreciate your understanding in such situations.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. Nivaaj.com cannot be held liable for orders delivered to incorrect or incomplete addresses.
Lost or Damaged Shipments
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or expected delivery date). Kindly include your order number and supporting evidence (such as photos), and our team will promptly assist you.
Contact Information
For any shipping-related inquiries, please reach out to our support team at:
nivaaj.rg@gmail.com
Nivaaj.com reserves the right to update this shipping policy at any time without prior notice.